Frequently Asked Questions

Enter your journey details through our online booking system, select your passenger and travel requirements and complete your booking securely online. You’ll receive confirmation by email.

Your driver’s name, contact details and vehicle information will normally be sent approximately 24 hours before your scheduled pickup.

For airport arrivals, your driver monitors your flight. Pickup arrangements are based on the actual recorded landing time rather than simply the original scheduled arrival time.

Please switch on your mobile phone as soon as possible after landing and ensure that you can receive calls, SMS or WhatsApp messages. Your driver may need to contact you to coordinate your meeting point.

Your driver will wait for up to 60 minutes from the recorded flight landing time. If you have not contacted the driver and do not arrive at the agreed meeting point during this period, your booking may be treated as a no-show.

If the driver has attended the airport and you fail to make contact or attend the agreed meeting point within the applicable waiting period, the journey will be treated as a no-show. The full booking amount will be non-refundable because the driver has attended and reserved the journey for you.

Yes. Bookings can be cancelled free of charge up to 24 hours before the scheduled pickup, subject to Ireland Ride’s Terms & Conditions.

Yes. Please tell us how many adults, children and infants are travelling when making your booking. If you require a child seat, select the appropriate option during booking. Additional charges may apply.

Yes, subject to vehicle and driver suitability. Please declare your pet during booking so that we can arrange an appropriate driver. Additional charges may apply.

Please tell us when booking that you will be travelling with an assistance dog so the journey can be appropriately arranged. Assistance dogs should be handled separately from ordinary pet bookings.

Please specify your mobility requirements during booking, including whether your wheelchair or mobility aid can be folded and stored in the vehicle. This allows us to determine whether a suitable vehicle can accommodate your requirements.

Yes. An 8-seater vehicle option is available for larger groups and passengers travelling with additional luggage, subject to availability.

The checkout price includes your selected journey, passenger numbers, vehicle type and declared extras. Each additional passenger above the included passenger allowance costs €3, and charges may also apply for selected extras such as pets and child seats. Your total is shown before payment.

Yes. Ireland Ride can arrange private transport to popular destinations including the Cliffs of Moher, Galway, Wicklow, Glendalough, Kilkenny, Belfast and other locations. Custom journeys may also be available.